Due to the immense increase in online shopping, the retailers are kind of in a dilemma to choose a marketing strategy. People are falling for online shopping and this is affecting the business of many small and large retailers. Due to all these reasons, many want to adopt and implement some marketing strategies which attract the customers to the shops. Adopting some simple elements or tools can do wonders if implemented properly.
Among many, visual merchandising is a retail strategy which enhances the aesthetics of the store with the motive to attract customers and increase sales. Planning visual merchandisingwill help in improving the look and vibe of the store. When the products will be managed properly in a proper sequence with proper lighting and packaging, in appropriate packaging in different colors and shapes will increase the fun experience of the customer, bringing in a positive environment, will increase the sales and brand loyalty. Also, adding some colorful displays with signage and models complementing the product will induce the customers to try on the product. These small strategies will make them want to buy the product repeatedly. Not only in stores, but visual merchandising can be done in the websites or advertisements. Retailers can have an edge of competitive advantage if having visual merchandising services.
Following are the points highlighting the importance of visual merchandising:
- Positive shopping experience- We all know that getting the products we need at the right place will enhance the experience of the customers. It will reduce the efforts of the customers in finding the products and this will save their time. This will not frustrate the customers and can enjoy while shopping. The customers will definitely appreciate the efforts because such small things bring in a huge difference.
- Easier to locate products- It is always a problem to find the products when the products are not categorized or not placed at their right place. Visual merchandising helps in placing the products at their right space which eases to find the product for the shoppers. For example- a new range of shampoo in the front with the image display will grab the attention of the shopper or displaying the new arrivals of clothes on the mannequin.
- An easy introduction to new products- While the new arrivals or range of products, many consumers will pass because they are not aware of the product and its benefits. Using visual merchandising services will help the retailer to show cast the products and it will undoubtedly catch the customer’s attention. Product displays and image displays or boards will help the customer to know about the product and will help to know the uses as well. This might induce them to invest in it.
- Improves brands identity- It means the customers know your brand with something. The right usage of the visual merchandising will help to make your brand identify among the customers. Anything relating to your brand will help the customers to retain it in their minds.
Above are some of the points explaining the importance of visual merchandising. Getting proper visual merchandising services will help the retail owners to get the best out of everything. Because running a store is much easy than maintaining it. So keeping all the stuff at the right place with proper displays and boards will help the customers and make it a fun experience for them.
The setting should be done is such a manner that the customers cannot resist themselves from coming into the store. Following are some of the tips which will definitely boost the sales and make it a fun experience for the customers.
- Switch yourself into customer’s shoes- While planning, designing, stacking stuff, categorizing products etc make sure to think from the customer’s perspective. When you will think from their point of view, the results will be amazing and appealing to the eye. The setting should act as a visual treat with proper lighting. For example- When arranging the range of shampoo, keep conditioner and hair serum along with it which will remind the customer to buy it along with shampoo. This will generate the idea in the mind of the customers to buy conditioner and serum as well after shampoo.
- Coordination- Many retail owners do coordination like displaying same color clothes on the mannequins, or setting up a festive environment during any festive season like maybe Christmas, they can change the theme into red, fairy lights, some gift boxes near entrance etc. This will grab the attention of the customers to step into the shop. Just make sure to add a pinch of the essence of your store to make it more appealing to the customers.
- Keep intact the 5 senses- When all the five senses come together that is sound, sight, smell, taste and touch, it becomes aesthetically pleasing to the eyes. It feels so smooth and satisfying. When going to a cloth retail shop or a restaurant, soft music seems to be very soothing with light perfume which changes the whole mood and vibe of the store. This brightens up the mood and encourages buying from them.
- Product display- When we visit a furniture store or a kitchen store, we see the whole set up in the image and sometimes the set-up in done by physically placing the actual products. This helps to give an idea to the customer how that product will look at their place. This helps the customers to imagine and then make their decision.
So above are some of the basic tips for effectively using visual merchandising services in the retail sectors. These days many have also started mystery shopper audit service which helps to know about the quality of service and gather the information about the products and services. It is best done by the third-party companies to evaluate sales team, customer service, quality of product and services. It will help to bring in new sales, know customer’s perspective, product quality and service quality. So overall it focuses on boosting sales and improving customer service teams.
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