Only 51% of all businesses last beyond five years. Many businesses run out of money. Others fail to provide their customers with the support they need.

With a managed IT service, you can set your business up for success. You can solve issues before they impact the customer experience. You could boost customer satisfaction as a result.

Then, you can retain lasting, loyal customers and boost your ROI.

What is managed IT, exactly? What type of support might help your business? Keep reading to find out!

After reading this guide, you can decide if managed IT service is right for you. Then, you can find the support you need to keep your business up and running.

Exceed the five-year mark. Set your business up for success by learning more about IT support today!

What is Managed IT Service?

First, let’s answer the question that likely brought you here: what is managed IT service?

Managed IT services allow you to outsource your information technology needs to a third-party contractor. You won’t have to worry about IT in-house anymore. Instead, you can rely on an experienced team’s expertise.

With their help, you can improve your IT infrastructure and leverage their years of hands-on experience in the industry.

Many businesses still use the break-fix method when it comes to IT issues. They wait until a problem impacts their operations. Then, they pause everything to find a solution.

Trying to solve issues using the break-fix method can cause unnecessary downtime. Your team will need to halt productivity to fix the problem. You could miss a chance to help your customers in the meantime.

The break-fix method can impact productivity, output, and the customer experience.

Instead, consider working with an experienced team of IT technicians. They can look at your current infrastructure to anticipate potential issues. Then, they can make the necessary changes to help you avoid those problems.

Consider looking for a managed IT team that offers remote monitoring and management services. They can help your business from anywhere in the world. The moment there’s a problem, they’ll step in to help you find a solution.

Their on-demand IT services could give your business the boost it needs. You can cut unnecessary expenses and set your business up for success.

Types of Support

As you look into a managed IT service, it’s important to note that there are different services you can choose from. Not every It team will offer every service mentioned below. As you vet your options, make sure the company you choose offers the services you need.

Here are a few types of managed IT services to consider.

1. Network Security

About 70% of consumers believe businesses aren’t doing enough to secure their personal information. In fact, global ransomware damage costs could reach $20 billion by this year. Nearly 60% of buyers won’t shop from brands that suffered an attack in the past year, either.

If you’re not prioritizing your network security this year, you could leave customers vulnerable. They might take their business elsewhere if you fall victim to an attack.

Meanwhile, your brand’s reputation might plummet.

Before that can happen, consider requesting a managed IT service.

First, your managed IT team will look for potential vulnerabilities. They’ll improve your security to safeguard customer information.

If there is an attack, they’ll step in to fix the problem right away.

You’ll have peace of mind knowing your IT technicians are there to help. Their security services can protect your customers and brand reputation.

2. Backups

Are you currently backing up your data? If there’s an outage or hack, you might lose valuable files. Your team’s efficiency and productivity could plummet as a result.

Instead, ask your IT technicians if they offer backup services. They can backup your files on a daily basis.

If you lose essential files, you’ll have peace of mind knowing you can access them again.

3. Help Desk

Smaller IT problems can pop up on a daily basis, impacting your team’s productivity. Remember, setting everything aside to solve issues could hurt your business. Instead, rely on your managed IT service team.

Their help desk services will ensure you have access to the help you need.

Meanwhile, you can spend more time and energy on what matters most: boosting your business!

Eager to get started? Our techs will solve your IT problems quick smart!

4. Repairs

Technology isn’t meant to last forever. If your equipment breaks down, your productivity could come to a halt. Some managed IT teams offer repair services.

They can fix your computers, printers, and other pieces of equipment to ensure you don’t struggle with hardware issues.

5. Cloud Computing

Ask each managed IT team on your list if they offer cloud computing. Cloud computing services became more popular in light of COVID-19. More teams are working remotely by utilizing the cloud.

You can access all of your files from anywhere in the world. Having remote access to your files could make life easier. Meanwhile, more team members can work from home, minimizing overhead costs.

6. Data Storage

Pair cloud computing services with data storage services this year. You can set up your servers off-site. You won’t have to waste office space or money on storage equipment this year.

Data storage services will allow you to scale up or down as needed. You’ll only pay for the storage space you need.

You could save money as a result.

7. VoIP

Voice Over IP (VoIP) services will allow you to place calls from multiple devices. Your team could have an easier time communicating as a result. Meanwhile, you’ll no longer have to worry about phone issues.

8. Consulting

Do you want to improve your IT infrastructure this year? If you’re not sure what changes to make, talk to your IT technicians.

Some IT teams offer consulting services. They can help you make informed changes to your infrastructure. Their suggestions could help you better utilize your budget.

What is Managed IT Service?: Find the Support You Need

To recap, what is a managed IT service? It’s a great way to give your business the support it needs. Consider requesting help from your experienced IT team today.

Their IT services can keep your business up and running for years to come.

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